Today AI is the magic word: aided by the success of ChatGPT, artificial intelligence is rapidly gaining importance in many spheres of life, influencing both people’s daily lives and the work of companies. For the latter, AI is clearly the next step in the digitization that has already exploded during the Covid period and an …
AI bots and companies: why you need the right chatbot to make it work Read More »
We are ready to help you make onboarding processes smoother, faster, more accurate and increase your customer experience thanks to a new suite of services: on April 27th we will present live BollettaMaster, the first AI-based Dazerolab SaaS service; don’t miss it! Billing data entry is a laborious task that requires a lot of time …
What does it mean for a company to become customer centric? And what are the solutions that a company can implement on a practical level to set a path towards customer centricity? We talked about this last week in our LinkedIn live to clarify to those who follow us what the opportunities and possibilities are …
Customer centricity: agile tools and practical methods to make it real for your company Read More »
On our blog we wrote extensively about automation and AI. No wonder: we believe they are the keys to taking our customers into the future, making their operations smoother and facilitating the understanding of their customers’ needs and desires. There is no doubt about it: AI is revolutionizing customer experience by providing companies with the …
Is AI good for customer experience?* Here are 6 Examples +1 (*SPOILER: it is) Read More »
Thanks to the skillset acquired by the Dazerolab team in 2022 and OnBoarding Funnels’ newly accomplished AWS certification, 2023 promises to be a year full of new tools and methods for the automation and enhancement of customer-centric services for our client companies. Let’s look at some news and prospects for the year that awaits us. …
AWS certifications, cloud services and powerful tools: 2023 is about customer-centricity Read More »
The new digital needs that have arisen in recent years are here to stay: for the convenience of companies that can finally automate processes and streamline the operational document phase, and for the increasingly smart-oriented customers’ requests. Services such as SaaS and cloud-based tools are now essential and the line between digital and physical is …
Automate and digitise branch operations with our new tool AFC Read More »
If you follow us you already know it: our work is about innovation in all its forms, and our goal is to facilitate utility companies in boosting their digital sales and the acquisition of new customers. To do this we have created our cloud-platform OnBoarding Funnel. But we didn’t stop there, because our main purpose …
Learn ready-made sales boost scenarios with our new format Read More »
On this blog we often deal with new marketing and tech trends that can bring greater success and competitive advantages to companies that decide to take a step towards the future. We talked about digital innovation and transformation, cloud services and today we are dedicating some words to the new keyword that we believe will …
OBF and QUID by Dazerolab: make your customer journey tailor-made thanks to automation Read More »
Among the concepts that have come to light in the most recent years, especially following the disruptive events we have all witnessed, there is undoubtedly one that can make the difference between a successful company and one that has problems staying afloat: agility. The very rules underlying the concept seem to have been created for …
Joining the cloud agile revolution with OnBoarding Funnel Read More »
As we said in a previous article, Customer Experience is the competitive advantage on which utility companies should focus in the near future: they must pay all their attention to the user’s point of view if they want to differentiate themselves from their competitors, even before designing and launching new products. After all, a new …
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