7 trends unveiled: what to expect in generative AI, chatbots, and customer centricity in 2024?

2023 draws to a close, so as usual it’s time to pull together the threads of the past year and contemplate what the next 365 days might bring. As we wave goodbye to a year marked by extraordinary technological advancements, reflecting on the progress in generative AI, chatbots, and customer centricity is crucial. The past […]

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Harnessing AI for enhanced document processing: how BollettaMaster makes it easy

In today’s data-driven world, the ability to efficiently process documents is crucial for businesses across various sectors. Traditional methods of document handling, often cumbersome and prone to errors, are increasingly proving to be inadequate in coping with the demands of modern enterprises. The advent of AI in document processing heralds a new era, offering innovative

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Optimising back-office operations in the utility sector? BollettaMaster can help you thanks to Generative AI

In the fast-evolving landscape of the utility sector, where efficiency and accuracy are paramount, innovative solutions are the key to staying ahead of the competition. This is where our BollettaMaster comes into play: a transformative software harnessing the power of generative artificial intelligence to revolutionise back-office operations for utility companies. This versatile tool is not

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Boosting your company’s internal efficiency and customer centricity? Botmaster makes it easy

In an age where customer centricity and efficiency are more than just buzzwords, businesses are constantly looking for ways to innovate and improve both their operational efficiency and customer experience. As we have seen in a previous article on this blog, one of the most impactful developments in this area is the rise of generative AI

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BollettaMaster: the application map-ready Generative AI service that zeros order entry time 

In today’s fast-paced business environment, efficiency and customer-centricity are crucial factors that can make or break a company. For utility companies, the process of contract acquisition has long been a time-consuming task, especially with manual data entry from utility bills. However, with the advent of artificial intelligence, Dazerolab has developed an innovative solution: BollettaMaster. This

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AI bots and companies: why you need the right chatbot to make it work

Today AI is the magic word: aided by the success of ChatGPT, artificial intelligence is rapidly gaining importance in many spheres of life, influencing both people’s daily lives and the work of companies. For the latter, AI is clearly the next step in the digitization that has already exploded during the Covid period and an

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Launching our new service BollettaMaster: your AI-powered billing data extraction service

We are ready to help you make onboarding processes smoother, faster, more accurate and increase your customer experience thanks to a new suite of services: on April 27th we will present live BollettaMaster, the first AI-based Dazerolab SaaS service; don’t miss it! Billing data entry is a laborious task that requires a lot of time

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Customer centricity: agile tools and practical methods to make it real for your company

What does it mean for a company to become customer centric? And what are the solutions that a company can implement on a practical level to set a path towards customer centricity? We talked about this last week in our LinkedIn live to clarify to those who follow us what the opportunities and possibilities are

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Is AI good for customer experience?* Here are 6 Examples +1  (*SPOILER: it is)

On our blog we wrote extensively about automation and AI. No wonder: we believe they are the keys to taking our customers into the future, making their operations smoother and facilitating the understanding of their customers’ needs and desires. There is no doubt about it: AI is revolutionizing customer experience by providing companies with the

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AWS certifications, cloud services and powerful tools: 2023 is about customer-centricity

Thanks to the skillset acquired by the Dazerolab team in 2022 and OnBoarding Funnels’  newly accomplished AWS certification, 2023 promises to be a year full of new tools and methods for the automation and enhancement of customer-centric services for our client companies. Let’s look at some news and prospects for the year that awaits us.

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