It’s that time again when we like to take stock, but above all to forecast for next year. First, we are happy to look back and see all the work done in less than 12 months: we launched this blog and the new website at the beginning of 2021 and since then we have worked […]

At Dazerolab we are always on the hunt for innovation because we believe it is the key to making our customers’ companies more competitive on the market. For this reason, in our previous article Artificial Intelligence: the next frontier of sales, we saw how the use of artificial intelligence in sales is one of the

There is a concept that we propose again and again on this blog because we believe companies in the Utility world should always keep it in mind: these days, and even more so since the beginning of the health emergency linked to COVID 19, it is no longer acceptable to lose sight of the market

According to a report by Gartner, the revenue from CRM software has now surpassed that of management database software, becoming the largest software category on the market.  This comes as a little surprise for the utility sector, as we are sure that every company uses by now a CRM system as the base for their

As we previously stated on this blog by talking of the trend of digital sales and the importance of cloud services, we believe that today not only the good name, but the very survival of a company is linked to its approach to progress and digital trends. To achieve the right balance of innovation, digitization

In recent months we have often heard about the digital revolution, digitization and innovation because companies – all of them, and utilities too – have had to deal with the urgency of moving every service offered online and improve their remote sales. What we still don’t hear enough about is the trend of cloud software

According to many historians, the digital revolution we are witnessing is equal in impact to the industrial revolution that has changed the world in the previous two centuries: an ever faster, more dynamic evolution that has definitely changed the social and economic fabric of the whole world. Then as today, new types of approach to

We have already addressed on this blog the consequences that the Covid-19 emergency has had on the sales sector: suddenly, a year ago, companies had to deal with a digitisation boost, and all customer relationship processes have become by necessity 100% online. When we talk about it, we tend to enclose this news in a

The incredible push towards the digitization of the sales processes and the online rush that we have witnessed in the last year has among its consequences a levelling of the playing fields on which the competition had taken place up until now. As we have seen in our previous article about the relationship between the