In recent months we have often heard about the digital revolution, digitization and innovation because companies – all of them, and utilities too – have had to deal with the urgency of moving every service offered online and improve their remote sales. What we still don’t hear enough about is the trend of cloud software […]

According to many historians, the digital revolution we are witnessing is equal in impact to the industrial revolution that has changed the world in the previous two centuries: an ever faster, more dynamic evolution that has definitely changed the social and economic fabric of the whole world. Then as today, new types of approach to

We have already addressed on this blog the consequences that the Covid-19 emergency has had on the sales sector: suddenly, a year ago, companies had to deal with a digitisation boost, and all customer relationship processes have become by necessity 100% online. When we talk about it, we tend to enclose this news in a

The incredible push towards the digitization of the sales processes and the online rush that we have witnessed in the last year has among its consequences a levelling of the playing fields on which the competition had taken place up until now. As we have seen in our previous article about the relationship between the

We are living a unique moment in history, and this is having an enormous impact on our businesses. During the very last months, the already-fast-paced digitalization process met with the COVID 19 emergency and the result is unprecedented: suddenly, there is no more time to carry out a slow transition, and the acceleration of your